FAQs

1. How long does it take to process my order? ⏱️

Orders are usually processed within 1–2 business days after payment confirmation. You’ll receive a confirmation email once your order is on its way. 📧✨

2. How long does shipping take? 🚚

United States: 2–7 business days 🇺🇸
International: 14–21 business days 🌎

Delivery times may vary depending on customs, weather, or courier delays.

3. Can I track my order? 🔍

Yes! Once your order is shipped, you’ll receive a tracking number by email, allowing you to monitor your package in real time. 📦

4. What if my item arrives damaged or defective? ⚠️

If your order arrives damaged or defective, contact us within 48 hours at support@byaban.com. Provide your order number and photos/videos of the damage. We’ll offer a replacement or refund depending on the situation. 💌

5. Do you offer returns or exchanges? 🔄

Yes! Items can be returned or exchanged if they are unused and in original packaging. Items damaged due to misuse or normal wear are not eligible. Please contact support@byaban.com for assistance.

6. How can I contact customer support? 📞

For any questions about your order, shipping, or products, reach out to us at support@byaban.com. Our friendly team is always happy to help! 🌟